Pentingnya penerapan komunikasi yang efektif dalam menjaga mutu pelayanan keperawatan di sarana kesehatan yang berhubungan mempertahankan keselamatan pasien salah satunya penerapan handover dengan komunikasi SBAR. Hasil observasi dan wawancara perawat RSUD dr. H. Jusuf SK didapatkan bahwa perawat masih tidak optimal penerapan handover dengan komunikasi SBAR. Tujuan penelitian ini untuk mengetahui faktor-faktor yang mempengaruhi penerapan handover dengan pendekatan komunikasi SBAR. Metode penelitian korelasional dengan pendekatan cross sectional. Penelitian dilaksanakan di RSUD dr. H. Jusuf SK Kalimantan Utara dengan jumlah 86 responden. Variabel Independen pengetahuan, sikap, motivasi, dan beban kerja dengan variable dependen penerapan komunikasi SBAR pada perawat di Ruang Rawat Inap dengan menggunakan kuesioner. Analisa menggunakan uji statistic Chi-Square. Hasil penelitian dari 86 responden, sebagian besar 64 responden memiliki pengetahuan baik dengan penerapan komunikasi SBAR baik, sebagian besar 73 responden memiliki sikap baik dengan penerapan komunikasi SBAR baik, sebagian besar 67 responden memiliki motivasi baik dengan penerapan komunikasi SBAR baik, sebagian besar 73 responden memiliki beban kerja ringan dengan penerapan komunikasi SBAR yang baik, kesimpulan ada hubungan pengetahuan, sikap, motivasi, beban kerja, dengan penerapan handover pendekatan komunikasi SBAR. Pengetahuan yang dimiliki akan menentukan sikap perawat dalam pelaksanaan penerapan handover.

Kata Kunci: Beban Kerja, Komunikasi SBAR, Motivasi, Pengetahuan, Sikap

The importance of implementing effective communication in maintaining the quality of nursing services in health facilities related to maintaining patient safety is one of the implementation of handover with SBAR communication. Results of observation and interview of nurses at dr. H. Jusuf SK hospital found that nurses were still not optimal in the implementation of handover with SBAR communication. The purpose of this research was to find out the factors that affected the implementation of handover with the SBAR communication approach Correlational research method with cross sectional approach was used in this study. The research was carried out at dr. H. Jusuf SK hospital with a total of 86 respondents Independent variables of knowledge, attitude, motivation, and workload with dependent variable of applying SBAR communication to nurses in inpatient Room by using questionnaire Analysis was done by using the Chi-Square statistical test. The study's findings from 86 participants revealed that 64 participants had good knowledge when using good SBAR communication, 73 participants had a positive attitude when using good SBAR communication, 67 participants had a positive sense of motivation when using good SBAR communication, and 73 participants had a light workload when using good SBAR communication. The conclusion was that there was a relationship between knowledge, attitude, motivation, workload, and the application of SBAR communication approach handover. The knowledge possessed will determine the attitude of nurses in the implementation of handover implementation. Keywords: Workload, SBAR Communication, Motivation, Knowledge, Attitude