Penelitian ini untuk menguji pengaruh total quality manajement (tqm) dan budaya organisasi terhadap kinerja (studi pada perusahaan pt pertamina ep tarakan). penelitian ini dilakukan dengan menggunakan teknik random sampling dalam pengambilan data. data di peroleh sebanyak 93 responden dari perusahaan pt pertamina ep tarakan. pengolahan data menggunakan analisis regresi berganda (multiple regression), uji validitas, uji reliabilitas dan uji asumsi klasik. dari hasil pengolahan data secara parsial total quality manajement (tqm) berpengaruh terhadap kinerja dan budaya organisasi berpengaruh terhadap kinerja di pt pertamina ep tarakan.

this study was to examine the influence of total quality management (tqm) and organizational culture on performance (study on pt. pertamina ep tarakan). the research was conducted using random sampling techniques in data collection. data was obtained as many as 93 respondents from companies pt. pertamina ep tarakan. processing of data using multiple regression analysis (multiple regression), validity, reliability and classical assumption. from the results of data processing by partial total quality management (tqm) affect the performance and organizational culture influence on the performance in pt. pertamina ep tarakan.